RIATT-ESA Website Development/Upgrade Terms of Reference (ToR)
Submission open from the: 11 June 2021
The Regional Inter-Agency Task Team on Children and AIDS in Eastern and Southern Africa (RIATT-ESA) is a regional knowledge management, advocacy, and partnering network that brings together actors across different sectors working on children, young people and HIV to ensure children’s care and support needs feature into global, regional and national welfare policies.
RIATT-ESA constitutes about 40 key players in the children and AIDS response, including regional economic communities (RECs), civil society organizations, academic institutions, bilateral donors, UN agencies and other multilateral agencies. RIATT-ESA was set up in 2006 in response to a recommendation by the Global Partners Forum to set up Regional Interagency Task Teams on Children to focus on the care and support for children affected by AIDS in all regions. The 2008 Dar Conference convened to push for renewed commitment to the 2001 UNGASS Declaration gave RIATT-ESA its critical momentum.
Detailed Job Description / Requirements:
1. Task: RIATT-ESA seeks a Firm or a Consultant with competent skills and expertise to redesign and update a website that offers a visible web presence for RIATT-ESA. The Firm or Consultant should have a track record of success in designing and producing digital solutions to develop new templates for the current website. The templates will provide a new look-and-feel to the web and will unlock the potential functionalities of the current software while displaying the content in a more organized, attractive and user-friendly manner.
The Website will be used as mechanism to promote the work of RIATT-ESA and its Partners by providing timely information, reports, posters related to awareness and all the public documents related to visibility. And, the website will be used as an avenue to get public information on protection, care and support for children and young people and prevention of HIV and fight against Gender based Violence and as a tool to communicate with its Partnership and the general public.
2. Selection Criteria
The contract will be awarded to a competent and suitable Firm or Individual meeting the following selection criteria:
· Proven relevant skills in website development and /or upgrade.
· Having at least three years’ work experienced in the field of IT as a website designer/developer and must have strong skills in HTML, HTML5, CSS, CSS3, Java Script, jQuery, PHP and etc. (web programming)
· Developers must have a solid understanding of user experience, design and Adaptive/Responsive Design for cross-platform/devices such as tablet and mobile phone.
· Proven ability to build and refine graphic designs for websites. Must have strong skills in Photoshop, illustrator, Fireworks, or equivalent application(s).
· Proven history of previously developed websites.
· Maintenance for 12 weeks immediately after the website goes online.
· Proven ability to manage web development projects effectively and accurately on meeting project deliverables. Engage in outside-the-box thinking to provide higher value for money.
· Upon successfully awarding of the contract, a hired Firm or Consultant will be required to upgrade the RIATT-ESA website within the allocated timeline.
3. Deliverables
· RIATT-ESA website presents a new visual look and feel and its functionalities are enhanced to provide a better experience to users.
· New sections are developed and integrated in the RIATT-ESA website.
· Develop a user manual and deliver a webinar for the support staff and system administrators to perform content upload, system maintenance and administration.
· Support and maintenance: Administrative and technical support, quality control for 3 months following this upgrade.
· Source code handover: Full source code including all developed libraries shall be handed over to RIATT-ESA.
· Other changes as required by RIATT-ESA.
4. Scope of Work:
· The technical consultant shall hold the responsibility to design, develop and / or upgrade the RIATT-ESA website in close coordination with the RIATT-ESA‘s Team.
· The Consultant shall hold overall responsibility in terms of work related to the development and /or upgrade of the website as per the quality standards/requirements of RIATT-ESA.
· Optimize the site for low bandwidth users.
· Browser compatibility. Able to display appropriately on different browsers
· The website design must be secured and should be adhere to the security best practices.
· Train/Orientation of RIATT-ESA’s Staff on how to manage the new website and update content.
· Develop a clear and accessible user guide and troubleshooting manual for the website.
· Make recommendations for backup/restore plan
5. Logistics and Quality Assurance Procedures
Ethical plan: Production house is required to set out their approach to ensuring complete compliance with international good practice with regards to ethics and protocols particularly with regards to safeguarding children, vulnerable groups and those in fragile and conflict-affected states. Consideration should be given to:
· Administrative, technical and physical safeguards to protect the confidentiality of those participating in the News and Article related issues;
· DO NO HARM to any lingual, sex, culture and sovereignty with the content;
· Data protection and secure maintenance procedures for personal information;
· Age-appropriate assent processes based on reasonable assumptions about comprehension for the ages of children they intend to involve in the documentary.
6. Reporting and Contracting Arrangements
The consultant will be expected to work with Focal Person of RIATT-ESA for communicating and reporting purposes and progress submission by end of every week. The consultant needs to submit the timeline and evidence of the publication (Website summary allocating the changes). In coordination with REPSSI’s RIATT-ESA’ Fiscal Sponsor (IT and Communication rules and regulations).
7. Intellectual Property
All information related to this website will remain the property of RIATT-ESA and its Partners. Except for purposes of this assignment, the information will not be disclosed to the public nor used in whatever manner without written permission from RIATT-ESA.
RIATT-ESA will hold exclusive right to the website designed/upgraded and all the content that will be published on the website.
8. Application Procedure
Consultancy Firms and Individual Consultants are required to submit the following:
· Company profile along with Expression of Interest, outlining how the agency meets the selection criteria and their understanding of the TOR with expected consultancy fee.
· Proposed methodology / Approach and detailed Timeline with Deliverables;
· Proposed Technology
· Team Strength
· Detailed Cost Break-down
· Sample or Links to good examples of work already completed Track record in developing/conducting media campaigns for the development sector.
· Copy of company registration certificate.
· Copy of VAT registration certificate.
9. Supervision and Contact
For assistance and or point of contact for the consultancy will be IT Team of RIATT-ESA, IT/ Communication Focal Point of REPSSI. Note a final product will be approved by RIATT-ESA.
10. Timeline
The website should be designed and developed within 4 -8 weeks of the contract being awarded, and the training and maintenance shall be provided for 8 weeks after the website goes online.
Interested and eligible Firms/Individuals are requested to submit their Expression of Interest (EoI) along with required documents as mentioned above to email to resources.africaPSSinstitute@apssi.org no later than 11th June 2021.